Privacy Policy
CareerGuide Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.
1. Who We Are
Company Name: CareerGuide Ltd
Contact Email: contact@careerguidementoring.co.uk
2. What Information We Collect
We may collect and process the following personal data:
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Personal Information: Name, email address, date of birth, school or organisation details, and company name.
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Special Category Data: Ethnicity, disability status, gender (collected only when relevant for programme monitoring, equality, or funding requirements).
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Technical Data: IP address, browser type, cookies, and other usage information collected via our website platform (Wix).
3. How We Use Your Information
We use your data to:
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Deliver and manage our mentoring, work experience, and careers programmes.
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Match students with mentors, employers, and opportunities.
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Provide updates about our services, programmes, and opportunities (with your consent).
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Collect feedback to improve our offerings.
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Ensure the proper functioning and improvement of our website.
4. Marketing Communications
With your consent, we may send occasional emails about new services, events, or programme updates. You can opt out at any time by clicking "unsubscribe" in any email or by contacting us at contact@careerguidementoring.co.uk.
5. Sharing Your Information
We do not sell or share your personal data with unrelated third parties. Data is only accessed by authorised CareerGuide Ltd staff and partners involved in programme delivery (e.g., mentors or employers) where necessary for the purpose of the service.
6. Data Storage and Security
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Your data is securely stored on Google Drive and managed through our website provider, Wix.
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Access is restricted to authorised personnel only.
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We apply appropriate security measures to prevent unauthorised access, loss, or misuse of data.
7. Data Retention
We keep your personal data for up to one year, unless a longer retention period is required by law or regulation. After this period, your data is securely deleted.
8. Your Rights
Under applicable data protection laws (including UK GDPR), you have the right to:
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Request access to the personal data we hold about you.
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Request correction or deletion of your personal data.
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Withdraw consent at any time (where processing is based on consent).
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Object to or restrict certain processing activities.
To exercise these rights, please contact us at contact@careerguidementoring.co.uk.
9. Cookies and Website Tracking
Our website is powered by Wix, which uses cookies and tracking tools to help improve site performance and user experience. By using our website, you consent to the use of cookies in accordance with Wix’s cookie policies.
You can manage your cookie preferences via your browser settings. For more details, visit Wix Cookie Policy.
10. Children’s Privacy
We may collect data from individuals under the age of 18 as part of our services. At this time, we do not actively seek parental consent mechanisms; however, we ensure data is used solely for programme participation and support purposes.
If you believe a child has provided personal data without appropriate consent or if you have concerns, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with an updated "Effective Date." Continued use of our services or website constitutes acceptance of these changes.
12. Contact Us
For any questions or to exercise your data rights, please contact: